Shipping Policy

This Shipping Policy outlines the terms and conditions related to the shipment and delivery of products ordered through our e-commerce platform (www.mensville.in).

1.Shipping Locations

         •   We currently ship across India to all serviceable pin codes.

         •    If your location is not serviceable, you will be informed.

2.Shipping Charges

         •   Shipping charges vary based on the delivery location and order value.

         •   Free shipping may be available on orders above a specified amount (mentioned at checkout).

         •   Additional charges may apply for express or expedited shipping.

3.Order Processing Time

         •   Orders are processed within 1-2 business days after payment confirmation.

         •   Orders placed on weekends or public holidays will be processed on the next business day.

         •    In case of any delays, customers will be notified via email/SMS.

4.Estimated Delivery Time

         •   Standard delivery takes approximately 1-4 business days in Metros and 4-7 business days for the rest of India.

         •   Expedited delivery options are available at an extra cost.

         •   Delivery times may vary based on location, courier partner constraints, and unforeseen circumstances.

5.Order Tracking

         •   Once your order is shipped, a tracking link will be shared via email/SMS.

         •   You can track your order through our Website under the “Track Order” section

6.Delivery Attempts & Failure

         •   If delivery fails due to incorrect address, unavailability, or refusal, the order may be returned to us, and re-delivery charges may apply.

7.Undelivered or Lost Packages

         •   If your package is lost in transit or remains undelivered beyond the estimated time, please contact our support team.

         •   We will coordinate with our courier partners to resolve the issue at the earliest.
8.Damaged or Tampered Packages

        •   If you receive a damaged or tampered package, do not accept the delivery and contact our customer support immediately.

        •   If the product inside is damaged, follow our return and refund policy guidelines
9.Change of Shipping Address

        •   Sorry, that is not possible at the moment as the system would have already passed the mobile number and address to the warehouse to pack and ship your product. That said, we never say never! You can always cancel the order before it has been packed and can place a new order. Don’t worry, there are no cancellation charges10

10.International Shipping

        •    Currently, we do not offer international shipping.

11.Contact Us

 For any shipping-related queries, contact our customer support team: [Your Email Address]
Customer Support: +91-9650357197

By placing an order on our Website, you agree to this Shipping Policy.